mService™ provides the ability to truly “mobilise” your workforce. If your organisation utilises any type of field-based worker, mService can dramatically increase their efficiency and productivity and thereby save you money.
Field-based workers typically require periodic access to web-based computer systems in order to (for example) receive new job assignments, update client records, access client or site details, and to close completed assignments or book follow-up visits. All of these activities are hard to do when on client premises resulting in the need for staff to regularly return to their office to access and update the central systems (typically) at the beginning and end of each day.
mService™ solves this problem by enabling instant access to your core business systems via standard mobile devices.
mService™ provides real-time, secure, two-way access to all of the information your mobile workforce needs to do their job. Not only does this enable mobile workers to operate far more efficiently but it also provides a mechanism for information sharing and dissemination which facilitates faster problem resolution and hence, increased levels of customer satisfaction.
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